Items are shipped FREE within 1-3 business days to the address you specified in your order and you will receive notification that it's on its way. You are responsible for ensuring your address is correct.
At Rove Boutique, we understand that not every piece you order will fit exactly like you had hoped. While we do our best to inform you on fit of each item, sometimes it just doesn't work. No problem! Here is our return policy:
- Items are returned for store credit only. Store credit is issued for the purchase price of the item minus the cost of shipping. If you received free shipping on your order but return said order, a shipping fee will be deducted from your refund. Shipping costs will only be refunded when the return is a result of our error or damaged merchandise.The customer is responsible for return shipping.
- Item(s) must be postmarked within 7 days of receipt. You MUST contact firstname.lastname@example.org prior to sending items back to verify that your item(s) is eligible for return. If you are local and would like to drop off your return, please contact me to make arrangements.
- Returned items must be in original condition. Items must be unworn, unwashed, scent-free, and original tags attached. If items appear worn, have makeup or other stains, smell of smoke, pet or other odors, your return WILL NOT be accepted and will be returned to you at your expense.
- Damaged merchandise must be reported within 3 days of receiving items by emailing email@example.com. RB is not responsible for items that have been damaged once worn or washed.
- NON-ELIGIBLE Items: Any item purchased on sale or using a discount code, bralettes, leggings, jewelry, and socks.
- Items not meeting the above guidelines will be returned to you at your expense. After 30 days all non-returnable merchandise will be donated. For additional information on returns, or if you have a question that wasn’t answered, please email us at firstname.lastname@example.org
- Returns are processed within 3-5 business days upon receipt of item(s). Store credit will be issued via email in the form of a gift card. Store credit will be in the amount of the purchase price of the items minus the cost of shipping. If you received free shipping on your order the shipping fee will be deducted from your refund. Shipping costs will only be refunded when the return is a result of our error or damaged merchandise.