HOW TO SUBMIT A RETURN REQUEST

1. Use the REQUEST A RETURN button.

2. Log in to your account: 
      1. In the Email field, enter your email address, and then click Continue.

      2. In your email account, open the email sent from Rove and copy the six-digit verification code included in the email.

      3. Come back to the online store, and then enter a six-digit verification code.

3. Click the order that you want to submit the return for.

4. If your order has more than one item, then select the items that you want to return. 

5. Select a return reason. Add a note for the store if:

• You would like to make an exchange. Add this request and requested item to the notes.
• You are local and will be returning by drop off. 
• You have any additional comments.

6. Click request return.  

If your return request is approved and requires shipping, you will receive an email with return instructions and a return shipping label. If you are local and will be returning by drop off, add this to the notes.  After the product is returned, you receive your store credit as a Rove Boutique gift card via email.

If your return request is approved and requires shipping, you will receive an email with return instructions and a return shipping label. If you are local and will be returning by drop off, add this to the notes.  After the product is returned, you receive your store credit as a Rove Boutique gift card via email.